Frequently Asked Questions

Everything you need to know about shopping with TECO

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return and receive your prepaid shipping label.

Which payment methods do you accept?

TECO accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.

Are your products covered by a warranty?

Yes, all TECO products come with a standard 12-month manufacturer's warranty that covers any defects in materials or workmanship.

Can I modify or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our customer service team.